If you are required to cancel your trip before it starts (departure date), you must inform Boreal Adventure Sailing AG as soon as possible in writing (by e-mail). The date of your written notice will be used as the cancellation date to charge the cancellation fee.
In case you need to cancel the trip, the following cancellation costs would be incurred:
- 100% of the price of the trip is refundable more than 365 days before departure date
- 75% of the tour price is refundable if canceled more than 90 days before departure date
- 50% of the tour price is refundable if canceled 90 to 45 days before departure
- 0% of the price of the trip if it is canceled less than 45 days before departure.
For any cancellation by the client, costs incurred by the traveler such as transportation to the departure point of the trip and return home, fees visa documents, travel documents and vaccination fees will not be subject to any reimbursement.
If cancellation occurs as a result of unpredictable or unavoidable events by the customer or by a third party (e.g. flight cancellations, loss or theft of luggage or personal belongings) other than Boreal Adventure Sailing AG, Boreal Adventure Sailing AG can not be held responsible nor can it be required to reimburse related costs, including cancellation fees.
You can request consent for a third party to take your place, up to 7 days before departure. The replacement customer must fulfil all the conditions associated with the contract, including medical health and fitness. The customer and the person replacing them shall be jointly and severally liable for payment of the amounts still owed for the travel. Boreal Adventure Sailing may refuse at its sole discretion the replacement customer and cancellation fees would remain applicable.
The prices are definitive. Price changes after the date of the booking form may arise from subsequent material increases in fuel costs, changes in or new fees (e.g. embarkation & disembarkation fees) or introduction / increase of taxes and government fees.
Should events beyond guide’s control occur (such as wars, political unrest, strikes, riots, airspace congestion, bad weather, thefts of luggage or other personal belongings of travelers), Boreal Adventure Sailing reserves the right to cancel the travel, change the dates, schedules or itineraries to ensure the safety of travelers, without possible recourse against Boreal Adventure Sailing AG.