A 30% deposit is required at the time of booking. Once the trip is confirmed by the guide, the cancellation policy stated below applies. The remaining amount is paid 3 months (90 days) prior to departure.
All cancellation requests need to be sent in written mail from the same email id which was used to make a booking and have to be reconfirmed by replying to the cancellation confirmation email. Refund for cancellation may vary for the various services booked and as per the policy below:
If you cancel your booking, the cancellation fee will apply. A cancellation will only be effective when written confirmation of the cancellation is received.
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- Cancellation 91 days or prior to departure, all deposits will be refunded after deduction of transaction fee and services booked in advance on a non-cancellable basis;
- Between 31 and 90 days prior to departure, 75% of the total package amount will be deducted
- 30 days or less prior to departure, there will be no refund and the full package amount will be forfeited.
If you leave a trip for any reason after it has commenced, your guiding service is not obliged to make any refunds for unused services. If you fail to join a tour according to tour booking dates or join it later or change departure date no refund will be made (in case of a group booking).